Cancellation policy :
Cancellations affect us significantly. A cancellation, last minute especially, leaves us little chance of filling the reserved space due to the nature of our business. For these reasons we uphold a strict cancellation policy. The client may cancel, or move his or her trip date UP TO 30 days prior the day of the trip. Any cancellation notice WITHIN 30 days prior to your scheduled trip, no refund is possible regardless of the reason unless we are able to re-book "your" day. You can replace your guests at anytime, but we cannot refund money for no-shows unless we are able to re-book the space. But again, that is rarely possible at the last minute due to the nature of our business. Capt. Brent solely reserves the right to cancel a trip within the 30 days prior of your scheduled trip.
Texas weather is often windy, wet, hot, cold, and sometimes violent of which we have no control. Windy conditions, light drizzle, and scattered showers are normally not reasons for cancellation. Consequently, we are very careful in consulting with the client before any decisions are made to cancel a trip. Capt. Brent Hopkins ultimately determines the final decision. If a weather cancellation occurs, you have the option of re-scheduling or obtaining a refund.
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